Picture Name

SERVICES

Global professional aerial work platform equipment manufacturer

Efficient operation, safe and worry-free

Picture Name

Picture Name
Picture Name

Service Concept

All for customers, create value for customers

Picture Name
Picture Name

Service Purpose

To "fast response speed, excellent after-sales skills, professional service attitude" to exceed customer expectations

  • SERVICES
    Fault response
    Fault response
    If the equipment occurs serious buyer incapable of handling and repair after the failure, the buyer should immediately notify our company, our company in 15 minutes after receiving the fault notification to make a response to the buyer's telephone guidance, if the solution can not be, the seller within 12 hours (24 hours outside the province) to send a technician to arrive at the scene.
  • SERVICES
    Spare parts replacement
    Spare parts replacement
    In the warranty period, if the product occurs due to design, manufacturing quality caused by parts damage and other issues, the seller will go to the site free of charge to repair and replace the damaged product, the replacement parts from the date of replacement to recalculate the warranty period (man-made damage to the equipment the buyer is fully responsible for).
  • SERVICES
    Equipment inspection
    Equipment Inspection
    During the warranty period, our company is free to visit and inspect 2 times per year to ensure the normal operation of the equipment. Outside the warranty period, we will visit and inspect the equipment once a year, and provide paid services according to the buyer's requirements.
  • SERVICES
    Software upgrade
    Software upgrade
    If the seller's product upgrades or the buyer's software reasons for serious failures caused by the equipment can not work, our company guarantees a lifetime free program upgrades.
  • Service Commitment
    With professional service team, excellent service technology, excellent service quality to provide customers with professional, efficient, all-round after-sales service.
    View Product Information

    Customer Training


    Production R & D

    Course Training

    Skyboom provides training for customers in the company throughout the year, including hydraulic system, electronic control system, equipment performance, operation training, maintenance training, safety training, etc.

    Qualification Honor

    Delivery Training

    When the new equipment is delivered to the customer, the customer will be provided with on-site equipment performance training, safety training, operation training, maintenance and other training, so that the customer and the operator can better understand the Skyboom equipment, so that the failure can be solved in a shorter time and the work efficiency can be improved.

    Service Support

    Regular Training

    Regular visits throughout the year to provide ongoing training to customers and operators. 2 times per year for in-warranty equipment and 1 time per year for out-of-warranty equipment.

    Contact Information